- How are monthly subscription, setup, and custom development billed?
- Monthly subscriptions and setup / onboarding fees are separate line items. Starter is $49/mo plus a $197 setup fee. Growth is $99/mo plus a $497 guided launch fee. White-Label starts at $200/mo with $2,000+ implementation. Custom development is always quoted separately.
- What happens if we upgrade later?
- When moving from Starter to Growth, the setup fee difference applies ($300). Moving to White-Label / Full Package follows premium implementation pricing.
- Does Starter include Automated Attendance & Care Alerts?
- No. Automated Attendance & Care Alerts—know who gathered, notice who is missing, notify leaders for pastoral follow-up—are included on Growth and White-Label / Full Package. Starter focuses on launching your website and core ministry tools.
- Does Starter include Built-in Bible School & Discipleship Enrollment?
- No. ModernChurchOS™ helps churches receive Bible study interests, support enrollment, connect seekers with church leaders, and strengthen discipleship and evangelism directly through the church website—not a disconnected form or spreadsheet. Built-in Bible School is included on Growth and White-Label / Full Package—not on Starter.
- Can ModernChurchOS™ use content from our current church website?
- Yes. On Growth plans and above, the Website Import Assistant can help gather public information from your existing church website and prepare suggested content for your workspace. Your team can review and edit everything before it goes live.
- How do YouTube sermons and livestreams work?
- Connect your church's YouTube channel once. ModernChurchOS™ automatically displays your latest sermons and livestreams on your website — no video IDs, playlist IDs, or embed codes required. Included on Starter, Growth, and White-Label plans.
- Does Starter include Member Engagement & Push Notifications?
- Send important updates, prayer alerts, event reminders, and pastoral care notifications directly to members from your church dashboard. Available on Growth and White-Label plans—not Starter.
- Does Starter include Bible School, Website Import Assistant, custom domain, or white-label branding?
- No. Starter is intentionally limited: basic website, events, YouTube sermons & livestreams, contact form, and basic ministries on a ModernChurchOS™ subdomain. Built-in Bible School & Discipleship Enrollment, Website Import Assistant, Prayer Ministry workspace, Member Engagement & Push Notifications, AI helper, custom domain, and white-label branding require Growth or White-Label / Full Package.
- Is the custom domain on Growth a paid add-on?
- No. Custom domain support is included with Growth as part of the $497 guided launch fee — we collect your domain during onboarding and guide DNS setup. There is no separate domain add-on charge at checkout.
- Is White-Label a fixed $200 application?
- No. White-Label / Full Package starts at $200/mo for the monthly subscription, with $2,000+ implementation scoped during consultation. Custom workflows, mobile apps, and integrations are quoted separately.
- Can setup fees be credited toward premium implementation?
- Yes. Up to $497 from Growth onboarding can be credited when upgrading to White-Label / Full Package.
- What is included cloud storage for?
- Every plan includes cloud storage for the files your community relies on—bulletins and PDFs, event flyers and images, ministry photos, logos, and downloadable documents. It is designed for crisp, fast-loading pages without you managing servers.
- How should we publish sermons, vlogs, or long videos?
- Connect your church's YouTube channel once in your admin dashboard. ModernChurchOS™ automatically displays your latest sermons and livestreams on your website — no video IDs, playlist IDs, or embed codes required. For other long-form video, you can still embed from Vimeo if you prefer. Included storage stays free for bulletins, PDFs, and graphics.